LucidDream Support

WBTB alarms are delivered by iOS as notifications. If yours didn't go off, work through this checklist:

• iPhone ringer switch is on (not silent) and volume is up
• LucidDream is allowed in Settings > Focus > Sleep > Apps
• Time Sensitive Notifications is enabled for LucidDream
• You actually saw the notification at the scheduled time (check Notification Center if you missed it)
• Your iPhone wasn't in Low Power Mode at the alarm time

Re-walking the onboarding from Settings > About > Show Welcome Tour inside the app will guide you through the Focus and Time Sensitive setup again.

Tapping the alarm notification should open LucidDream and start your stay-awake timer automatically. If you only see the home screen, make sure you're on the latest version of LucidDream. On older builds, the action was hidden behind a long-press on the notification.

Check these:

• Reality checks are turned on in Settings > Reality Checks
• The time window (start and end) covers your waking hours
• Notifications are enabled for LucidDream in iOS
• You're not in a Focus mode that blocks LucidDream

WILD delivers silent haptic notifications to your Apple Watch at predicted REM windows. If you missed them all:

• Was your watch on your wrist with skin contact? (Off-wrist disables haptic delivery in some cases.)
• Was your watch charged above 30% and not in Low Power Mode?
• Is LucidDream allowed during your Sleep Focus on the iPhone? (Critical — Sleep Focus silences most notifications including watch haptics by default.)
• On your watch: Settings > Sounds & Haptics > Haptics should be set to Prominent.

You can verify the session ran by opening the app in the morning — Home shows a "Last WILD Session" card with a timeline of when each haptic was scheduled.

WILD haptic timing is predictive, not reactive. Apple's HealthKit sleep-stage data is written with significant delay (typically 10-30 minutes after the fact), so reading REM in real time isn't possible for third-party apps. Instead, LucidDream uses standard sleep-cycle math (90-minute cycles, REM windows growing across the night) to schedule haptics at the times you're most likely to be in REM.

Most haptics fall in the 4-7 hour window after you fall asleep, when REM periods are longest. They may not all hit REM exactly, but enough will land in the right zone over time.

The iPhone publishes session state to the watch when you tap Start. If you open the watch app and it shows the configuration screen instead of "WILD Active", give it a moment to receive the state, then swipe down or scroll. If it still doesn't update, force-quit the watch app (Side Button > long-press the LucidDream tile > swipe up) and reopen.

To preview vibrations, open the LucidDream watch app and tap any vibration in the list. The watch will play it immediately. The iPhone setup screen intentionally doesn't try to do this, because iOS only lets the iPhone trigger watch haptics when the watch app is in the foreground — testing from the watch app is far more reliable.

Two common reasons:

• You haven't granted LucidDream HealthKit access — the tab will show an orange banner with an Enable button.
• You haven't recorded any sleep with your Apple Watch yet. Sleep stage data populates after you wear the watch through a night with Sleep Tracking on.

If you previously declined HealthKit, iOS won't let any app re-prompt you. To re-enable: Settings > Privacy & Security > Health > LucidDream, then turn the toggles on.

Smart Alarm needs at least three REM periods in a recent night's HealthKit sleep data to pick an optimized wake time. If you've just started wearing the watch for sleep, or you've only worn it for a night or two, there isn't enough history yet. In that case Smart Alarm silently falls back to the manual wake time you picked.

After a few nights of recorded sleep, the optimization kicks in — usually within 30 minutes of your chosen time.

Tap an entry in the Journal tab to open its detail view. The "…" menu in the top right has Edit and Delete options. You can also swipe left on any row in the Journal list to delete.

Yes — Settings > Data & Privacy > Export Dream Journal. The export is JSON and can be shared via the iOS share sheet.

Your journal entries, settings, and session history are stored on your iPhone using Apple's standard local storage frameworks. See our Privacy Policy for a full description of how data is handled.

Inside the app: Settings > Data & Privacy > Clear All Data. This removes every journal entry, session log, and stored setting from your device's local storage. Uninstalling the app also removes the app's local data. See our Privacy Policy for the full description of how data is handled.